A nationally growing industry with a promising future.
How Well Can My Spa Perform?
This is a serious business which can be successful with due diligence, market research, appropriate resources, and execution. The amount of money you can make depends on your ability to handle all of the above.
In fact you could lose significant money if you do not perform your market research, due diligence and planning. Thankfully we can help you with all stages of your startup and help project manage your new business venture with you.
We advise that you do your own due diligence on your local market, what local MedSpas are charging for services and what MedSpas in your area are doing to stay competitive. We can help guide and advise you on how to do this.
If you sharpen your focus to working ON the business and not IN the business(Michael Gerber in the E-Myth), then we can show you the systems and practices we have in place for you to be a relatively hands off and semi-absentee owner.
Many competitor MedSpa facilities we have visited do a very POOR job of taking care of their clients.
Here is an example:
We recently had a new client at our Aesthetics MedSpa Business come and visit us. She told us she had called several MedSpas within a 20 mile radius of us. None of them answered their phones after hours and only a few even answered their phones during business hours. She was pleased that she could get a hold of us the first time she called and was able to ask questions, get answers and book her appointment with relative ease. She has become a repeat client of ours partly because all aspects of her experience with us have been designed for her ease and her comfort.
What we do in our Aesthetics MedSpa Business to help provide an amazing client experience is that we have ONE dedicated person whose only job is to answer the phones, do phone consultations and set up new appointments over the phone.
In addition, when we are done for the day, our phones are sent over to a 24 hour per day 365 days per year live professionally answered telephone service that answers the phones in our business name for our Aesthetics MedSpa clients no matter what time of day they call. And we get calls and appointment changes at 3am almost every week.
This allows us to capture new client leads at all times of day or night. It also allows existing clients to change their appointments at any time by logging into the appointment system or just calling our main number and telling either our staff or our answering service staff exactly what they would like us to do. This one practice of ours has helped us stay WAY ahead of our competition and the clients LOVE it !
We believe there are tremendous opportunities to win at the MedSpa game by providing GREAT service and tailoring everything to an AMAZING client experience.
MedSpaLaunch serves in a role as facilitator, project manager, advisor and coach. We can help you put all of the pieces of the puzzle together, get you all the tools you need to be successful, and put you on the path of success. But ultimately it is YOUR vision, YOUR venture and YOUR success story that we look forward to helping you grow.
Once we have a chance to get to know you, we would love to invite you to our own Aesthetics MedSpa Business so you can see EXACTLY what we do to be successful. We will show you our daily practices and protocols and teach you the MedSpa business the way we practice it.
Our promise to you is that we will execute at a very high level, be extremely responsive to your phone calls/emails and provide you all the tools to be successful in the Aesthetics MedSpa Business. We are ready to take this journey with you!